Web 2.0 Expo in NYC: Katie Geeks Out On Social Media « HodgeBlodge

Once I finally figured out where I was though, I made my way to this morning's first talk, which covered Web Search and the porgression from static to social to realtime results. Hosted by Eric Schonfield, ... Just got back to the New Yorker Hotel after another long day of idea building and concept crunching and boy are my brains tired â€" seriously. Speaking of the New Yorker though, they are a perfect example of how to use Twitter to resolve customer concerns. ...